:root{--ink:#173c36;--forest:#164e43;--yellow:#f5df49;--paper:#f5f7f6;--line:#dce5e1;--muted:#61766f;--red:#a52d36;font-family:'Avenir Next',Avenir,'Segoe UI',sans-serif;color:var(--ink);background:var(--paper);font-size:15px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer;border:1px solid var(--line);background:white;color:var(--ink);padding:10px 15px;border-radius:7px;font-weight:600}button:hover{border-color:var(--forest);background:#edf3ef}button.primary{background:var(--forest);color:white;border-color:var(--forest)}button.primary:hover{background:#0b362d}button:disabled{opacity:.45;cursor:not-allowed}:focus-visible{outline:3px solid #d3b82d;outline-offset:3px}a{color:var(--forest)}.shell{display:grid;grid-template-columns:224px 1fr;min-height:100vh}.sidebar{background:var(--forest);color:white;padding:34px 20px;display:flex;flex-direction:column;gap:28px}.brand{font-size:26px;font-weight:700;letter-spacing:3px}.brand small{display:block;font-size:12px;font-weight:400;letter-spacing:0;margin-top:10px;color:#c2d7ce}.nav{display:grid;gap:5px}.nav button{text-align:left;border:0;color:#d8e6e0;background:none;padding:13px 15px;font-weight:500}.nav button.active{background:#ffffff18;color:white;border-left:3px solid var(--yellow);border-radius:0 6px 6px 0}.account{margin-top:auto;font-size:13px;line-height:1.6;color:#c8dbd3}.account button{margin-top:12px;background:none;color:white;border-color:#688e7f}.workspace{padding:32px 40px;min-width:0;max-width:1680px;width:100%}.topbar{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:26px}.topbar h1{margin:0;font-size:29px;font-weight:600;letter-spacing:-.7px}.sub{color:var(--muted);margin:7px 0 0}.pilot{border:1px solid #d8c977;background:#fffbe0;border-radius:5px;font-size:12px;padding:8px 12px;color:#655710;white-space:nowrap}.toolbar{display:flex;justify-content:space-between;gap:12px;align-items:center;margin:22px 0;flex-wrap:wrap}.controls{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.panel{background:white;border:1px solid var(--line);border-radius:9px;padding:24px;margin-bottom:20px}.panel h2{font-size:19px;margin:0 0 15px;font-weight:600}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin:24px 0}.metric{border-bottom:3px solid #aec9bd;background:white;padding:22px 24px;border-radius:7px}.metric strong{display:block;font-size:39px;line-height:1.2;font-weight:500;margin:10px 0}.metric span,.metric small{color:var(--muted)}.metric.attention{border-color:var(--yellow)}.split{display:grid;grid-template-columns:1.35fr 1fr;gap:20px}.table-wrap{overflow:auto;background:white;border:1px solid var(--line);border-radius:9px}table{border-collapse:collapse;width:100%;font-size:14px}th{text-align:left;background:#edf3ef;color:var(--muted);font-weight:500;padding:14px 17px;white-space:nowrap}td{padding:15px 17px;border-bottom:1px solid #edf1ef;vertical-align:top}tr:last-child td{border:0}tbody tr:hover{background:#f9fbfa}td strong{font-weight:600}td small{display:block;color:var(--muted);margin-top:5px}.vin{white-space:nowrap;font-size:13px;letter-spacing:.5px}.tag{display:inline-block;border-radius:4px;padding:4px 8px;font-size:12px;white-space:nowrap;background:#e7f1eb;color:#275b47}.tag.warn{background:#fff4cf;color:#7b5c10}.tag.bad{background:#fee9e9;color:var(--red)}.actions{display:flex;gap:6px;flex-wrap:wrap;min-width:100px}.actions button{font-size:12px;padding:6px 9px}.empty{padding:35px;text-align:center;color:var(--muted)}input,select,textarea{border:1px solid #c6d6cc;border-radius:6px;padding:10px 12px;background:white;color:var(--ink);max-width:100%}input::placeholder{color:#8c9b95}label{display:grid;gap:6px;font-size:13px;color:var(--muted)}input,select,textarea{font-size:14px}label .required{color:var(--red)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.wide{grid-column:1/-1}textarea{min-height:90px;resize:vertical}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:23px}dialog{border:0;border-radius:12px;box-shadow:0 24px 80px #10281c40;padding:28px;width:min(720px,calc(100vw - 32px));max-height:90vh;color:var(--ink)}dialog::backdrop{background:#0b2d2866}dialog h2{margin:0 0 8px;font-size:23px}.help{font-size:13px;color:var(--muted);line-height:1.6;margin:10px 0 18px}.error{color:var(--red);font-size:13px;white-space:pre-wrap}.alert{border-left:3px solid var(--yellow);background:#fffbe5;padding:12px 16px;font-size:13px;line-height:1.6;margin:15px 0}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-story{background:var(--forest);padding:70px;color:white;display:flex;flex-direction:column;justify-content:space-between}.login-story h1{font-weight:500;font-size:48px;max-width:450px;line-height:1.18;margin:50px 0 20px}.login-story p{color:#c2d9ce;max-width:420px;line-height:1.7}.login-story .line{height:5px;width:85px;background:var(--yellow);margin-top:30px}.login-form{padding:70px;display:flex;align-items:center;justify-content:center}.login-form form{width:360px}.login-form h2{font-size:29px}.login-form label{margin:18px 0}.login-form button{width:100%;margin-top:12px}.resource-row{padding:15px 0;border-bottom:1px solid var(--line)}.resource-row:last-child{border:0}.resource-row .title{display:flex;justify-content:space-between;gap:10px;margin-bottom:5px}.bar-row{display:grid;grid-template-columns:110px 1fr 30px;gap:14px;align-items:center;margin:18px 0}.bar{background:#e9f0eb;height:8px;border-radius:6px;overflow:hidden}.bar i{display:block;height:100%;background:var(--forest)}.info-list{margin:0;display:grid;grid-template-columns:120px 1fr;gap:10px;font-size:14px}.info-list dt{color:var(--muted)}.info-list dd{margin:0;overflow-wrap:anywhere}#notice{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:var(--forest);color:white;padding:12px 20px;border-radius:7px;box-shadow:0 6px 20px #173c3630;display:none;z-index:10;max-width:90vw}.pending-field{background:#fff0eb;border-color:#d48770}.mapping{max-height:250px;overflow:auto}.mapping label{margin-bottom:10px;grid-template-columns:130px 1fr;align-items:center}.preview{max-height:230px;overflow:auto;font-size:12px}.voice-toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:16px 0}.recording{color:var(--red);font-weight:600}.status-note{font-size:12px;color:var(--muted)}.block-error{border-left:3px solid var(--red);background:#ffefef;padding:15px;margin:15px 0}.mono{font-family:ui-monospace,monospace;overflow-wrap:anywhere}
@media(max-width:1100px){.workspace{padding:25px}.metrics{grid-template-columns:repeat(2,1fr)}.split{grid-template-columns:1fr}.login-story{padding:40px}.login-form{padding:35px}.login-story h1{font-size:38px}}
@media(max-width:700px){.shell{display:block}.sidebar{padding:18px;gap:15px}.brand{font-size:20px}.brand small,.account{display:none}.nav{display:flex;overflow:auto;gap:5px}.nav button{white-space:nowrap;padding:10px}.workspace{padding:20px 14px}.topbar{align-items:flex-start}.topbar h1{font-size:24px}.pilot{font-size:10px;padding:6px}.metric{padding:15px}.metric strong{font-size:31px}.metrics{gap:10px}.form-grid{grid-template-columns:1fr}.wide{grid-column:auto}.login{display:block}.login-story{padding:25px}.login-story h1{font-size:30px;margin:25px 0 10px}.login-story p,.login-story .line{display:none}.login-form{padding:25px}.table-wrap td,.table-wrap th{padding:12px}.panel{padding:18px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto}}
.split>*{min-width:0}.panel,.table-wrap{min-width:0;max-width:100%}.table-scroll-hint{display:none}.month-title{font-size:19px;font-weight:600;margin-bottom:6px}.customer-link{border:0;background:none;padding:0;text-align:left;color:var(--forest);font-weight:600}.customer-link:hover{text-decoration:underline;background:none}.panel summary{font-weight:600;cursor:pointer;font-size:16px}.panel[open] summary{margin-bottom:18px}
@media(max-width:700px){.sidebar .account{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:0}.account button{margin-top:0}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.table-scroll-hint{display:block;color:var(--muted);font-size:12px}.table-wrap{overflow-x:auto}.topbar{flex-wrap:wrap}.mapping label{grid-template-columns:1fr}.info-list{grid-template-columns:100px minmax(0,1fr)}.split{grid-template-columns:minmax(0,1fr)}}
.import-sheet,.import-row{border-bottom:1px solid var(--line);padding:12px 0}.import-sheet summary,.import-row summary{cursor:pointer;padding:10px 0;min-height:44px;overflow-wrap:anywhere}.check-row{display:flex;align-items:center;gap:12px;margin:16px 0;line-height:1.5}.check-row input{width:22px;height:22px;flex:none}.import-review{max-height:50vh;overflow:auto}.import-row .table-wrap{max-height:300px}.import-row .info-list{margin:14px 0}
.topbar-brand{display:flex;align-items:center;gap:18px;flex-shrink:0}.lotus-logo{display:block;width:112px;height:25px;object-fit:contain}@media(max-width:700px){.topbar-brand{margin-left:auto;gap:12px}.lotus-logo{width:90px;height:auto}}
.task-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 28px}.task-groups>section{min-width:0}.task-groups h3{font-size:15px;margin:0 0 10px;font-variant-numeric:tabular-nums}.advisor-tasks .empty{padding:10px 0;text-align:left}.advisor-tasks .resource-row{padding:12px 0}@media(max-width:700px){.task-groups{grid-template-columns:1fr}}
.overview-content .panel{padding:20px;margin-bottom:16px}.overview-metrics{grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:16px 0}.overview-metrics .metric{padding:16px}.overview-metrics .metric span{display:block;min-height:40px}.overview-metrics .metric strong,.task-count{font-variant-numeric:tabular-nums}.fold{margin:8px 0}.fold>summary{cursor:pointer;min-height:44px;padding:12px 0;font-size:14px;font-weight:600;line-height:1.4;overflow-wrap:anywhere}.fold[open]>summary{margin-bottom:8px}.fold>.help{max-width:75ch}.task-group{min-width:0;margin:0;border-bottom:1px solid var(--line)}.task-group>summary{font-size:15px}.task-count{display:inline-block;margin-left:8px;color:var(--forest)}.advisor-tasks .resource-row{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.advisor-tasks .resource-row>div{min-width:0}.advisor-tasks .resource-row strong{overflow-wrap:anywhere}.advisor-tasks .resource-row .help{margin:4px 0 8px}.advisor-tasks .actions{flex:none}.bounded-list{max-height:360px;overflow:auto;overscroll-behavior:contain;padding:2px}.monthly-report .monthly-customers{padding:0;border:0;margin-top:16px}.customer-link{min-height:40px}.notification-note{font-size:13px;line-height:1.5;color:var(--muted);margin:12px 0}.customer-core{margin:16px 0}.info-list{grid-template-columns:160px minmax(0,1fr)}dialog .form-actions{position:sticky;bottom:-28px;background:white;padding:12px 0;border-top:1px solid var(--line);z-index:1}h1,h2,h3{text-wrap:balance}.fold .help{text-wrap:pretty}button,input,select{min-height:40px}
@media(max-width:1100px){.overview-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.advisor-tasks .resource-row{flex-wrap:wrap}}
@media(max-width:700px){.overview-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-content .panel{padding:16px}.monthly-report .monthly-customers{padding:0}.task-groups{gap:0}.bounded-list{max-height:320px}.info-list{grid-template-columns:120px minmax(0,1fr)}.fold>summary{min-height:44px}.customer-link,button,input,select{min-height:44px}.actions button{min-height:44px}dialog{padding:20px}dialog .form-actions{bottom:-20px;flex-wrap:wrap}}
.operation-panels{display:grid;grid-template-columns:1fr 1fr;gap:16px}.overview-content details.panel{padding:12px 20px}.operation-panels .panel{margin-bottom:0}.overview-operations{margin:16px 0}.notification-note{margin-bottom:16px}
@media(max-width:700px){.topbar{flex-wrap:nowrap;gap:12px;margin-bottom:16px}.topbar-brand{flex-direction:column;align-items:flex-end;gap:6px;margin-left:auto}.topbar .sub{max-width:20ch}.sidebar{padding:14px;gap:12px}.operation-panels{grid-template-columns:1fr;gap:8px}.overview-content details.panel{padding:8px 16px}.monthly-customers .table-scroll-hint{display:none}.monthly-customers table,.monthly-customers tbody{display:block}.monthly-customers thead{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip-path:inset(50%)}.monthly-customers tbody tr{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid var(--line);padding:8px}.monthly-customers tbody tr:last-child{border-bottom:0}.monthly-customers td{display:block;border:0!important;padding:4px;overflow-wrap:anywhere}.monthly-customers td:first-child{grid-column:1/-1}.monthly-customers td:not(:first-child)::before{content:attr(data-label);display:block;color:var(--muted);font-size:12px;line-height:1.4;margin-bottom:6px}.monthly-customers .customer-link{max-width:100%;overflow-wrap:anywhere}.monthly-customers .table-wrap{overflow-x:visible}.form-grid input:not([type=checkbox]),.form-grid select,.form-grid textarea{font-size:16px}.check-row input{min-height:22px}}
